SABINE GRAPHI-Q2 Specifications download pdf (Page 53)

Bypass the Graphi-Q. If noise is still there, it’s not the Graphi-

Q. If noise goes away, check your gain structure. Make sure the

input level to the Graphi-Q is robust. Turn down gain down-

stream.

Is your Graphi-Q2 in front-panel mode? Load any Stored Preset

other than #1.

Check output level. Most likely you are mixing balanced and

unbalanced connections, which lowers gain 6 dB.

Either your unit is (or was) connected to GRQ2 Remote or

switched via contact closure, and the front panel is disabled.

Resume control via GRQ2 Remote or contact switch. In a pinch

short the extreme left & right pins of the back panel contact

connector.

Parametric filter linking obeys a set of rules that will make it

difficult for you to accidentally defeat an FBX filter already in

place. See Section 8.3.

The Graphi-Q software requires that your computer display

fonts be set to “small.”

Click the Start button and select Settings and Control Panel.

Double-click Display and select Settings, then click the Ad-

vanced... button. Select Small Fonts and then OK to all.

Restart your computer.

PROBLEM

SUGGESTION

SECTION TEN: TROUBLESHOOTING TIPS

NOISY AUDIO

FRONT PANEL CONTROLS

DON’T WORK

REMOTE CONTROL DOESN’T

WORK

SIGNAL LOSES GAIN GOING

THROUGH Graphi-Q2

PARAMETRIC FILTERS DO NOT

LINK

REMOTE SOFTWARE SCREEN

DISTORTED, LETTERS DO NOT

FIT CORRECTLY

The FBX filters will not set on single channel units if you

have the B output channel FBX filters in bypass BEFORE

setup. Make sure the B output channel filters are not

bypassed before attempting to set filters.

FBX FILTERS WILL NOT SET ON

GRQ3121 OR GRQ3121-S

1. Make sure the software version installed in your computer is

compatible with the firmware version of your Graphi-Q.

2. Check cable. You want a serial 9-pin, not a null modem.

3. Make sure the COM Port selected is correct.

4. Refresh your COM Ports: In Windows, click Start and select

Settings, Control Panel. Double click System. Click Hard-

ware and then Device Manager, and then open up Ports

(COM & LPT). Right click the COM Port for your Graphi-Q

and select Remove (or Uninstall).

Your computer will verify your intent and then reboot. As it

reboots, it will rebuild your COM Port file. This will clean out

previous settings for devices no longer attached to your

computer and may allow the Graphi-Q2 software to locate your

unit(s).

NOTE: COM Port Properties,

Port Settings (Bits per second,

Data bits, Parity, Stop bits &

Flow control) are controlled by

the Graphi-Q2 Software and

need not be adjusted.

GRAPHI-Q2 REMOTE CONTROL

SOFTWARE CANNOT FIND

GRAPHI-Q UNIT(S)

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SABINE GRAPHI-Q2 Specifications Page 53

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